Pottery in the History of Tunisia
Descriptions of the production process
Jars Antique Amphoras for home and garden decoration
reproduction of moorish decoration
Hand made pottery with modern design
Vase Decorated with flowers in relief
Pottery decorated with silver wire
Hand mad paintings on the wood
Wooden mirrors covred with decorated layer of resin
Handpainted Wooden Tea Tray
How to shop | Basket | Sales Conditions | Payment & shipping | Privacy Statment


General sales conditions

1. All business transactions operated through the TELLIDORA web site called(www.poterie-de-tunisie.com) are subject to the present General Sales Conditions. TELLIDORA may change these General Sales Conditions anytime, whereas ongoing contracts at the time of such changes will not be concerned.

2. TELLIDORA is an export company located in Tunis, Tunisia and Owned By Mr Khaled Ben Daamer. All sales made by TELLIDORA are excluding any import duties and sales taxes, which may apply in the customer's country. The customer is sole responsible for the declaration and payment of such taxes and duties.

3. Information displayed on TELLIDORA's web site (www.poterie-de-tunisie.com) does not constitute an offer to contract. Objects proposed for sale are subject to availability, which is to be checked by TELLIDORA prior to confirming its offer by e-mail. In this offer, TELLIDORA will also mention one or several shipping options the customer can choose from with the confirmation of his order. The acceptance of this offer by the customer together with his payment trigger the actual binding contract.

4. The prices displayed on the TELLIDORA web site (www.poterie-de-tunisie.com) are expressed in Euro and US $ only for information. Although TELLIDORA try to maintain the prices, some variations can occur in relation to the exchange rate of the (Convertible) Tunisian Dinar -CTD- with the Euro or US $ currency at the time of the transaction. In the advance payment by bank transfer, the reference currency is the currency of the pro forma invoice issued by TELLIDORA for this purpose.

5. TELLIDORA proposes in his web site (www.poterie-de-tunisie.com)handcrafted objects . which may slightly differ from piece to piece in colour, motives, dimensions, etc.

6. Shipping and delivery will be made to the address indicated by the customer as his " shipping address " at the time of the order. The shipping and delivery costs are at the expense of the customer and are invoiced by TELLIDORA in addition to the price of the ordered items, as per our initial quotes. The customer assumes full responsibility to check the condition of the shipped goods at arrival and report damage to the shipper in writing (with a copy to TELLIDORA) within 3 days of reception of the goods.

7. Delivery times include availability plus shipping time. Shipping time is estimated as follows :

Regular mail to Europe / USA 2-3 weeks (average 2 weeks) to other overseas countries 3-4 weeks (average 3 weeks)

Courier services to Europe / USA 48 hours to overseas countries 72 hours.
Availability times depend on product and range from 1 week (in stock or stored by a proximate supplier) up to 8 weeks (for certain long lead items which need to be manufactured and shipped to us from distant places).

8. The customer has the right to return the product within 14 days of delivery in the original condition. In such case he has to send back the merchandise, after authorization by TELLIDORA, to the following address:

21 , Rue Jerusalem 2037 Ariana
If the return is for other reasons than break or non-conformity to the condition described, the customer will be billed initial shipping charges and a handling fee of 30% of the total value of the merchandise he sends back.

9. Computer records stored in reasonably secure conditions on the computer system of either party shall be accepted as evidence of communications and contracts between the parties. Records shall be presumed to have been stored in reasonably secure conditions if the documents are systematically recorded on a durable and inalterable medium

10. TELLIDORA assumes no consequential damage responsibility for the products it commercializes and also declines responsibility in case of force majeure. In any case TELLIDORA's liability will be limited to the reimbursement of the sales price plus shipping charges of the goods object of the sale.

11. Applicable law is Tunisian law and place of jurisdiction is Tunis, Tunisia.



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21, Rue Jerusalem|2037|Ariana|Tunisia


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