I) Payment :
                                
                                We accept bank transfer in Euro or in US dollar. 
                                  We will ship your package after receiving your 
                                  payment.
                                We also accept the international postal orders 
                                  and Western Union.
                                Please send us by email the references of your 
                                  order and your financial operation.
                                Email : info@poterie-de-tunisie.com
                                Adresse :
                                  
                                  Khaled Ben Daamer "TELLIDORA"
                                  21, Rue Jerusalem 
                                  2037 Ariana 
                                  TUNISIE
                                
                                Phone & Fax : +(216) 71717236
                                
                                II) Shipping :
                                
                                Depending on customer location, nature of the 
                                  goods and size of the order we propose shipping 
                                  options from the following alternatives:
                                 Regular postal services 
                                  Express mail services 
                                  Courier services (Federal Express, DHL or TNT) 
                                  
                                  Air freight services 
                                  Truck delivery services (only large orders and 
                                  retailers)
                                   
                                  Delivery times :
                                Delivery times include availability plus shipping 
                                  time.
                                Shipping time is estimated as follows :
                                 Regular mail to Europe / USA 
                                  2-3 weeks (average 2 weeks)
                                  to other overseas countries 3-4 
                                  weeks (average 3 weeks)
                                  Express mail to Europe / USA 
                                  1 week
                                  to other overseas countries 10 
                                  days
                                  Courier services to Europe / USA 
                                  48 hours
                                  to overseas countries 72 hours 
                                
                                Availability times depend on product and range 
                                  from 1 week (in stock or stored by a proximate 
                                  supplier) up to 8 weeks...
                                 For an optimal shipping and delivry 
                                  time we opted a 2 times command process:
                                  - Request for quote: we base on this request 
                                  to evaluate the most efficient options for the 
                                  shipping.
                                  - command: we give the customer the choice to 
                                  select the most cost-effective options of shipping 
                                  and payment.